How can we help you?

Find answers to frequently asked questions or contact our support team for assistance.

Frequently Asked Questions

To book a ride, simply open the HoppRyde app, enter your pickup location and destination, select your preferred vehicle type, and confirm your booking. You can track your driver in real-time once the booking is confirmed.

We accept all major credit cards, debit cards, and digital wallets such as Apple Pay and Google Pay.

Yes, you can cancel your booking up to 30 minutes before the scheduled pick-up time without any charges.

You can contact our customer support via the in-app chat, email at support@hoppryde.com, or call us at 1-800-123-4567.

There are no hidden charges. The fare you see at the time of booking is the final amount you will be charged.

Yes, we offer a loyalty program where you can earn points for every ride and redeem them for discounts on future rides.

To become a driver, visit the 'Drive with Us' section on our website and complete the application form. You'll need to provide your driver's license, vehicle registration, and insurance details.

We currently operate in major metropolitan areas across the country. Check our app for availability in your location.

Contact Us

Still have questions? Reach out to our support team using the chat widget or contact methods below.

Call Us

Monday to Friday, 9am to 6pm

1-800-123-4567

Email Us

We'll respond within 24 hours

support@hoppryde.com

Visit Us

Main Office

123 Transport Avenue, Suite 456
Mobiletown, MT 78901

Send us a message